No Refund and No Return Policy
Thank you for shopping with us! We strive to provide high-quality products and exceptional service. Before you complete your purchase, please carefully read our No Refund and No Return Policy to ensure complete satisfaction with your order.
1. No Returns
Due to the nature of our products/services, all sales are FINAL. We do not accept returns for any item(s) purchased from our store. Please be certain of your purchase before completing the transaction.
2. No Refunds
All sales are non-refundable. Once your order is placed, it cannot be canceled or refunded, except in cases where the item is damaged.
3. Damaged Items
If your item arrives damaged, please contact us immediately at [email protected]. We will gladly review your issue and provide a replacement, subject to availability. All damaged product claims must be made within 5 days of receiving your order, and is contingent upon the assessed damage. Products are packaged to prevent mailing damage.
4. Change of Mind
We do not accept returns or provide refunds for change of mind or personal preference. Please review your order carefully before confirming your purchase.
5. Shipping and Handling
Shipping costs are non-refundable. Customers are responsible for the cost of shipping unless the product arrives damaged and a replacement agreement has been reached. The replacement will be shipped free of charge.
6. Customer Responsibility
By completing a purchase on our website, you agree to the terms outlined in this No Refund and No Return Policy. It is your responsibility to provide accurate shipping information, and we are not responsible for errors caused by incorrect addresses.
If you have any questions or concerns, please feel free to contact our customer support team at [email protected].